What is a Profile?

A profile is a reusable template of settings and configurations that defines how your teams operate. Profiles allow you to establish consistent standards across multiple teams and locations while enabling flexibility for team-specific customizations.

Understanding Profiles

A profile is a collection of predefined settings that can be applied to one or more teams. Think of it as a blueprint or configuration template that ensures consistency across your organisation.

A profile might include:

Service offerings and pricing
Schedule templates and working hours
Notification preferences
Branding settings
Default staff roles and permissions
Payment processing rules

Why Profiles Matter

Profiles solve a common problem: maintaining consistency while allowing flexibility. Without profiles, you'd need to manually configure each team with identical settings. Profiles automate this process while allowing team-specific overrides.

Profile vs Team: Understanding the Difference

Teams

A team is an operational unit that:

Represents a physical location, department, or operational group
Has its own calendar and bookings
Has staff assignments and schedules
Generates independent reports
Can operate with complete autonomy

Profiles

A profile is a configuration template that:

Defines default settings for teams
Can be shared across multiple teams
Provides consistency and standardization
Reduces manual configuration
Supports inheritance and overrides

How They Work Together

Organization Level
├── Profile: "Standard Grooming Profile"
│   ├── Services: Grooming, Bath, Nail Trim
│   ├── Pricing: $50-$150 per service
│   ├── Hours: Mon-Sat 9:00-17:00
│   └── Default Notifications: Email & SMS
│
├── Team: "Main Parlor"
│   ├── Inherits from: "Standard Grooming Profile"
│   ├── Override: Hours 8:00-18:00 (extended)
│   └── Override: Add "Premium Grooming" service
│
└── Team: "Mobile Unit"
    ├── Inherits from: "Standard Grooming Profile"
    └── Override: Hours Mon-Fri 9:00-16:00

What Profiles Contain

Service Configurations

Available services and service categories
Pricing templates
Service duration guidelines
Default service descriptions

Schedule Templates

Operating hours (Monday-Sunday)
Holiday schedules
Break times and shifts
Blackout dates
Recurring schedule patterns

Pricing Settings

Base pricing for services
Discount rules
Tax configurations
Payment method defaults
Pricing tiers

Notification Preferences

Email notifications
SMS alerts
Booking reminders
Staff notifications
Customer communications

Branding and Display Settings

Logo and color scheme
Business name variants
Contact information templates
Custom welcome messages
Display preferences

Staff and Permissions

Default staff roles
Permission templates
Access level defaults
Certification requirements

Profile Hierarchy: How Inheritance Works

MyPetParlor App uses a hierarchical profile system:

Organization Profile

The Main or organisation-level profile serves as the global default for your entire business:

Applies to all teams by default
Represents your core business standards
Can be modified for all teams at once

Team-Specific Profiles

Teams can inherit from the organisation profile and apply overrides:

Override pricing for specific locations
Adjust hours for mobile units
Add location-specific services
Modify notification preferences

Override Rules

When a team has both a profile setting and a team-specific override:

Team overrides take precedence
Parent profile settings remain as fallback
Changes to parent profile don't overwrite team overrides
Clear visibility shows which settings are customized

Benefits of Using Profiles

Consistency Across Locations

Ensure all teams follow the same standards and best practices:

Consistent pricing across locations
Unified customer experience
Standard operating procedures
Brand consistency

Easier Management

Simplify administration of multiple teams:

Update settings for multiple teams at once
Reduce configuration time for new teams
Minimize manual data entry
Centralized control with team flexibility

Bulk Updates

Make organisation-wide changes efficiently:

Update pricing across all teams
Modify operating hours
Add new services everywhere
Change notification settings globally

Scalability

Grow your business without increasing complexity:

Launch new teams faster with existing profiles
Maintain quality standards as you expand
Onboard new locations efficiently
Support franchise operations

Profile Types in MyPetParlor App

Standard Profile

The default profile type with full customization options. Used for most configurations.

Franchise Profile

A specialized profile for franchise operations with restricted modification capabilities at the team level. Ensures brand consistency across franchises.

Custom Profile

Created for unique business requirements or special operational needs.

When to Use Profiles vs Teams

Use Profiles When:

Setting up multiple teams with similar configurations
You want consistency across your organisation
You need to make bulk updates
Managing franchise operations
Establishing best practices standards

Customize Within a Team When:

A specific location has different hours
A team offers specialized services
Local market conditions require different pricing
A team has unique staffing needs
Temporary overrides are needed